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Youth Worker Leader – Youth Job Connection Summer Stream

One-Year Contract

To lead the processes of recruiting, placing and monitoring the Youth Job Connection Summer Stream program for youth aged 15-18 with appropriate employment opportunities. Recruit and register employers into the program.


Outreach Activities
– Prepare recruitment materials
– Conduct outreach activities and information sessions in community centres, schools, to recruit participants for the program
– Identify and recruit appropriate employers for the program using methods such as cold calling, visits to workplaces, faxing/emailing program information
– Develop partnerships to aid the recruitment process – with school boards, social workers, youth outreach workers, Children’s Aid Society, Probation Officers, City of Toronto, social service and community agencies.
– Respond to job orders from employers and ensure their completeness and accuracy.

Placement and Support
– Interview participants to obtain employment history, educational background and career goals. Select participants based on Ministry guidelines and demonstrated needs
– Conduct weekly and daily communication with youth to ensure safety, progress and successful completion of the program. Complete monitoring forms
– Develop trusting relationships with individual participants or in a group setting
– Provide one-on-one and group support to address youth issues/needs. Make referral as necessary
– Use critical thinking skills to perform crisis intervention when necessary
– Evaluate work places to ensure safety and acceptable training and working environments
– negotiate placement duration and subsidy level with employers
– Conduct regular visits and phone calls to develop strong relationship with employers
– Respond to employer’s concerns and create a contingency plan towards improvement to the satisfaction of the employer and the youth’s development
– Advocate on behalf of participants at the workplace for the following: youth who are in danger of losing their placements, disability accommodations, against discrimination, ensuring placement hours are satisfied
– Conduct youth and employer survey to gauge satisfaction of the program activities.

Human Resources and Finance
– Register program participant and submit participants’ documents to payroll for payments
– Submit participant’s pre-employment timesheets to payroll in a timely manner
– Actively participate in staff meetings, supervision, and continuing education and/or agency initiatives
– Attend workshops for professional development

Workshop Facilitation
– Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information.
– Research and develop diverse facilitation materials to enhance learning
– Liaise with other community partners to do presentations on relevant topics at weekly workshops, e.g. financial planning, healthy sexuality, post-secondary options
– Arrange and conduct pre and post-employment training/workshops for participants to foster transferable skills among the youth
– Develop workshop topics using Success Through Aggression Replacement Training (START) techniques
– Identify and problem-solve youth behaviour that is disturbing to the workshop training.
– Develop and utilize motivation techniques with youth to ensure full participation and learning
– Create transition plan to foster positive outcome after the program

– Manage an annual caseload of 250 youth
– Maintain accurate record/data keeping for easy retrieval
– Prepare and submit monthly and quarterly reports to the Director in an accurate and timely manner
– Verify, collect, copy, and file all relevant participant documents according to the guidelines of the program
– Input and update participant information onto EOIS CaMs, CTMS and Internal database
– Collate and distribute documents related to youth placement e.g. timesheets, pay schedule, etc
– Compile and distribute employer’s packages
– Keep track of participant’s personal information, placements, hours worked, and employer’s information
– Prepare contracts and training plans for individual participants
– Arrange appointments with employers for signing of participant contracts
Collect, verify, sign and photocopy timesheets for each participant on a bi-weekly basis, for payroll purposes

Health & Safety
– Follows policies & procedures & H&S standards and works in a safe manner. Follows all protocols.

Other Duties
– Initiates or assists with other projects as required.

Skills and Qualifications
– Post-secondary education
– At least one year experience in job development
– Experience working with disadvantaged youth
– Knowledge of career development strategies
– Knowledge of community resources
– Excellent facilitation skills
– Excellent oral and written communication
– Leadership and mentoring skills
– Sensitivity to diversity
– Ability to work well in a team setting
– Excellent problem solving, decision making and conflict resolution skills
– Computer literacy
– Ability to maintain confidentiality in handling participant documents

Service Recipients:
– Youth 15-18 years
– Employers

External Contacts:
– Employers
– Community Partners
– Parents
– Guidance Counsellors

REPORTS TO: Youth Program Coordinator

Working Conditions
– Location Tropicana Employment Centre
– Environment Office and on the road
– Mobility Travel required
– Hours: 9:00 a.m. – 5:00 p.m. generally; will vary according to the needs of Employers
– Dress Code Business Professional

Apply to: JDEmployment@tropicanaemployment.ca

Closing: January 28, 2019 at 5:00 pm

We thank all candidates for the interest shown, however, only those selected for an interview will be contacted. No telephone calls please. Criminal reference check is required.

Tropicana Community Services offers accommodation for applicants with disabilities in our recruitment processes. If you are contacted, please advise if you require accommodation.

Manager, Youth Development & Education

Position Type: Full-time, permanent
Department: Youth Development & Education
Location: Scarborough, ON

Primary Function: To provide leadership and co-ordination to the youth development and education programs, to facilitate the effective and efficient operation of these programs. Current major programs include: Increase Your Success Tutoring & Clubs, Camp Tropicana, ManUP, Sister 2 Sister, Defy Your Label

– Develops and manages the annual business plan of the YD & E department to meet the agency’s strategic goals and objectives
– Monitors and evaluates program activities ensuring that proper program statistics are recorded and analyzed
– Assists Executive Director with grants and proposals related to youth and education programs. Implements evaluation mechanisms to monitor and evaluate the various programs
– Monitors activity levels for programs which have stated quantitative objectives and develops and submits reports
– Liaises with Ontario Camping Association personnel to ensure that summer camps meet and maintain Accreditation standards
– Ensures that program manuals are developed and updated for all programs.
– Provides the supervision and direction to the YD & E staff inclusive of recruitment, orientation, coaching, and training
– Conducts annual performance reviews based on individual work plans
– Recruits and supervises placement students from High School, College or University
– Initiates and maintains effective relations with agencies, schools and other community groups which could enhance the delivery of the youth development and education programs
– Assists Finance Manager with the development and monitoring of budgets for the various programs
– Assists Resource Development Coordinator with program-related grants and proposals and explore areas for fund-raising to ensure viability of programs
– Develops and implements effective record-keeping and statistical collection mechanisms
– Attends conferences, meetings and workshops relevant to delivery of service where possible
– Prepares regular monthly reports, quarterly and annual reports in a timely manner
– Follows policies, procedures/protocols including health and safety standards
– Initiates or assists with other projects as required

– Degree in education or social work along with license registration (e.g. OCT, OCSWSSW)
– Experience developing and managing tutoring and social/recreation programs for children and youth
– Knowledge of camping requirements; experience developing and directing day camps
– Valid police clearance including vulnerable sector screening
– Ability to establish effective working relationships with staff
– Knowledge of educational issues and teaching techniques especially as they relate to the Black and Caribbean communities
– Valid driver’s license and access to vehicle
– Strong oral and written communication and presentation skills
– Excellent leadership and motivational skills
– Ability to work well in a team setting and with minimal supervision
– Good rapport with children, youth and their parents
– Demonstrative initiative and creativity
– Computer skills especially in Microsoft Office applications

Mobility: Car required
Start Date: March 4, 2019

Please reply in writing by 12:00 PM February 1, 2019 to:

Hiring Committee
Counselling Department
Tropicana Community Services
1385 Huntingwood Drive
Scarborough, ON M1S 3J1
Fax: 416-439-2414
Email: Jobs@tropicanacommunity.org

We thank all candidates for the interest shown, however, only those selected for an interview will be contacted. No telephone calls please.

Tropicana Community Services offers accommodation for applicants with disabilities in our recruitment processes. If you are contacted, please advise if you require accommodation.