Job Details
Job Title: Customer Service Representative
City: Toronto
Work Location (closest intersection): Sheppard and Victoria Park
Job Type: Full-time
Salary: $17.50/hr. with commission, incentives, and bonuses
Benefits/Compensation:
As a token of appreciation, new employees will be provided with a $500 commitment bonus for joining, paid in installments over the first 90 days.
Hiring 1 candidate(s) for this role.
Job Description
Industry: Not available
Company Info: Not available
Job Description
- Assist customers who are inquiring about new products and services.
- Assist with customer on billing related issues in an engaging and professional manner.
- Document customer account information accurately
- Market/sell new products to existing customers
- Resolve customer account discrepancies.
- Respect and uphold privacy and protection of customer information.
- Meet and exceed individual targets and performance expectations with the opportunity to earned additional compensation.
Required Job Skills/Quantification:
Candidates should have:
- The ability to work flexible shifts.
- Strong organizational and active listening skills to determine appropriate course of action for client needs.
- Strong attention to detail with excellent written and verbal communication skills.
- Strong computer and data entry skills
- Experience working in customer service, accounts receivable, or call center experience. This is not a requirement but is preferred.
- The ability to multitask in a fast-paced environment.
- Some sales experience. This is not a requirement but is preferred.
Availability Requirements:
5 days a week.
Monday to Sunday with a rotational schedule between the business operating hours of 8 a.m. to 10:00 p.m.
Mandatory onsite training for 3 weeks Monday to Friday between 9 a.m. to 5 p.m.
Insights
Posting Date: January 26, 2023
Expiry Date: April 26, 2023
Listing Number: 2304
