This workshop is a skills development, educational upgrade, and great general job search overview and offers participants the chance to sign up for courses such as:

• Math
• Reading
• Problem solving/thinking
• ESL
• Typing
• And more

It also covers career planning options such as:

• Job search strategies
• Resume writing and cover Letters
• Interviewing
• Networking

The session reviews how to develop professional skills such as:

• Teamwork
• Communication
• Time management
• Problem solving

Attendees will also hear about job tracks and certifications including:

• Software engineering
• Entrepreneurship
• Customer support

As well opportunities to improve digital literacy:

• Microsoft Office
• Social media
• Email
• Internet

The Accessibility for Ontarians with Disabilities Act (AODA) was enacted to expand the government’s mission to offer full accessibility to all disabled Ontarians by 2025. This workshop will cover basic information about AODA, comprehensive details about its standards, and the benefits they offer Ontarians.

This Better Jobs Ontario supports individuals who have been laid off and are struggling to find employment through training and financial support. During this information session attendees will learn about:

• Eligibility and suitability
• The financial needs assessment
• The return-to-work action plan
• The application processes
• The labour market prospects indicator

This workshop helps attendees gain an understanding of:

• The basic functions of a cash register
• General customer service skills
• Basic math skills
• Credit cards
• Change security

This workshop will guide you in developing a career action plan based on your interests, skill set, as well as your short— and long-term goals. You will also learn about SMART goals and receive assistance in developing a set of SMART goals for yourself. This workshop is ideal for those struggling to find employment, or who have been laid off, or those thinking about starting a second career.

This program aims to develop service skills to ensure consistent service delivery to customers. It helps create a consistent service standard within an organization and provides employees with tools and techniques that help to build customer loyalty. Certificates and lapel pins are provided by Ontario Tourism Education Training to passing participants.

This workshop helps participants understand the concept of an ethical dilemma, and how to ensure career choices do not affect your professional image negatively. It includes discussions about how being ethical relates to professionalism. The attendees will complete challenges and practice making ethical decisions in simulated work-related situations. Join us to see if your choices are ethical and earn a badge.

Thinking about a career as a hair stylist or as an esthetician? Take this virtual tour and see what our training facility looks like. Learn about:

• The class, lab, and apprenticeship hours
• The course curriculum
• Potential apprenticeship opportunities
• The cost and funding options available

Many workers have a risk of contracting an infectious disease from the common cold to COVID, in the course of their duties or in their work environment. This course provides participants with prevention and control measures that will help them protect themselves from occupational exposure to infectious diseases.This online training course includes a 39 minute lecture section and a 15 -60 minute quiz section and is designed to help you learn at your own pace, in your own environment, and at your convenience.

Topic covered include:

• The purpose and importance of an interview
• Interview techniques
• Competency based interviews
• Interviewing mistakes
• Pre-interview, interview, and post-interview processes
• Group discussion and question period

This information session provides participants with basic information about apprenticeships including:

• What apprenticeships are
• How long they last
• Entrance requirements
• How to access apprenticeship opportunities

This culturally sensitive workshop created with newcomers to Canada in mind, includes topics such as:

• The Canadian labour market
• Developing effective resumes and cover letters
• Networking to access the hidden job market
• Creating an employment action plan
• Interview practice

This workshop will guide you in developing a career plan based on your interests, skill set, as well as your short— and long-term goals and will explain:

• Job matching
• Mentorship opportunities
• Educational and work transition support

This culturally sensitive information session includes topics such as:

• The Canadian labour markets
• Developing effective resumes and cover letters
• Networking to access the hidden job market
• Creating an employment action plan
• Interview practice

This workshop will teach you how to use LinkedIn effectively in your job search and as a career tool. LinkedIn is a great tool not only to find work but to nurture your career in years to come. This is a one-on-one by appointment workshop that covers how to:

• Build an effective profile
• Network and make professional connections
• Search and apply for jobs using the platform

Get an opportunity to practice answering interview questions and get helpful feedback from an employment counsellor.

Money—it’s hard to earn and easy to spend. You will need a budget and SMART financial goals to help secure your financial future. After taking this course, you will be able to:

• Explain what a budget is and how to create one
• Identify sources of income and different types of expenses (fixed vs. flexible)
• Create SMART financial goals
• Adjust your budget as your income, expenses, and goals change

Join this information session to learn about netWORKS, a program developed to help young career minded individuals make connections with mentors who can help with career insights:

• Meet role models
• Build a professional network
• Get real-world career advice
• Learn about the corporate work environment
• Receive constructive feedback about career ideas and job search

Mentor sessions feature a guest speaker from various industries and career paths that share insights and give real-world work advice. Watch the event calendar for dates and details on speakers.

This workshop provides participants with basic skills needed to work in an office environment.Topics covered include:

• How to use email and send attachments
• How to use a fax machine, photocopier, telephone system and postage machine
• How to perform data entry
• How to create and save documents
• How to dress for success
• Workplace health and safety in an office environment

This interactive workshop is focused on identifying and developing employable soft skills essential to achieving your career objectives.  Session topics include:

• Marketing yourself effectively
• Teamwork—fitting in and getting along with your co-workers
• Your self-concept, how does your self-image affect your work experience?
• Understanding the employer-employee relationship
• Employer expectations
• Getting along with your supervisor
• Problem solving the right way

This course explains how to create a professional appearance and overall image for yourself, no matter where you work. Learn guidelines for dressing professionally, see how personal grooming affects your image, and discover behaviors and body language that demonstrate confidence. Professionalism is not just about the way you communicate with your customers, it’s about the way you present yourself at work.

This workshop gives participants the skills they need to create an effective resume and cover letter that will capture the attention of employers. Having a well-written resume and cover letter can make the difference when it comes to getting an interview and in helping you stand out from the other applicants. Join us and learn:

• The purpose of a resume
• How to get started and structure your resume
• How to format, organize, and review your resume
• Tips on how to write a strong cover letter
• Tips for a successful cover letter

In this one-on-one Resume and Cover letter critique, an employment counsellor will review your documents and provide you with helpful, constructive feedback.

This workshop designed for people who work in the hospitality industry reviews ways to prevent food-related illness and helps develop and implement a food safety system at the workplace.Certificates are provided by TRAINCAN, Inc.

This program has a fee of $32.00/person.

This 30-minute course is available in both English and French and covers accident prevention. During this course you will learn about:

• The definitions of slips, trips, and falls
• The three different types of falls
• Control measures to reduce the risk of a slip, trip or fall.
• Risk factors for slips, trips, and falls in the workplace
• Applicable legislation and regulations
• The duties of the employer, supervisor, worker, and the safety rep to prevent slips and falls.

A certificate is issued to participants upon completion.

This training course is for people who work or volunteer in an environment in which alcoholic beverages are served. The course helps people to develop proactive approaches to preventing alcohol-related problems, to recognize signs of intoxication, and to implement intervention strategies for aggressive customers.A certificate and lapel pin are provided by Smart Serve Ontario.

This program has a fee of $22.50/person.

This workshop reviews the importance and role of social media in your job search, and how your social media presence can help or hurt your career.

If you are an immigrant with a professional background, the TRIEC Mentoring Partnership* can help you continue with your career in Canada with the support of a mentor from your field. Seventy-five percent of participants find a job in their professional field within one year of completing this program.A mentor can help you:

• Understand Canadian industry trends
• Develop more effective job search strategies
• Build your professional network
• Find ways of leveraging your experience and skills

You are eligible if you:

• Have 2+ years of international experience in your professional field
• Have lived in Canada for less than five years
• Are unemployed or underemployed and looking to reconnect with your career

Are you eligible to work in Canada, and looking for a summer or part-time job? Youth Job Connection Summer and After School Program serves youth aged 15 to 18 who may be experiencing challenges in finding employment. Join this information session and learn how the program works and what it has to offer.

• Earn $15.00/hour while receiving 20 hours of pre-employment training
• Find a summer or after-school job
• Learn skills to help you in your future career goals and aspirations

This is an online e-learning training course that consists of a 36 minute training session and a 15-60 minute quiz session. It provides employers and workers insight on the hazardous products or chemicals they may be exposed to at work and all the requirements of WHMIS to keep you safe. Employers must pass the information about workplace hazardous products on to their employees and provide worker education programs to reduce workplace injuries and illnesses.

This training course is designed to introduce employees to the Occupational Health and Safety Act (OHSA), and is focused on the health and safety rights and responsibilities of workers, supervisors, and employers and is a general introduction to workplace health and safety. This course was developed by the Ministry of Labour. A certificate of proof of completion is awarded at the end of the course from the Ministry of Labour.

This training course is available in English and French and is 50 minutes long. Every worker has a responsibility to keep an eye out for workplace hazards, but if you are a health and safety representative or a supervisor, you are accountable when it comes to workplace safety. This course will assist all in understanding best practices when it comes to workplace safety.

• Understand the responsibilities of the employer, supervisor, worker, and the safety representative as they would apply to inspections
• Learn about the legislation that would apply to Ontario workplaces
• Learn how to prepare for an inspection
• Become familiar with “conducting” a workplace inspection
• Understand the reporting process
• Become familiar with preparing recommendations
• Learn the value of following up and monitoring regarding workplace safety
• Learn about the different types of inspections

A certificate is issued upon completion.

This course is available in English and French and is 30 minutes in length. Violence and harassment can happen in any workplace. Understanding what violence and harassment are and how to deal with them is important. After taking this course, attendees should have a good understanding of the following:

• Definitions and legislation related to both workplace harassment and workplace violence
• Various types of workplace violence
• The impact of violence in the workplace
• Duties of the employer, supervisor, worker, and the safety representative
• Strategies to address harassment in the workplace
• Legislation that applies to violence in the workplace
• Domestic violence in the workplace—what it is and steps to help minimize the risk
• Work refusals—as it relates to workplace violence

A certificate is issued upon completion.